Infection control practices are critical to reduce the transmission of infections from one person to another, such as from a healthcare worker to a patient or vice versa.

"These measures include but not limited to:
Hand Washing
Infection control standard, contact, droplet and airborne precautions
Procedures for decontamination of persons and disinfection of equipment and the environment
Quarantine of contacts (if necessary)
Prophylaxis of exposed individuals
Control of the vectors of infection
"

We continue to find new, creative ways to engage with residents. From 1:1 activities in residents’ suites and individualized engagement kits to Suite Stops with snacks and beverages, our team members are maintaining their personal connections and delivering plenty of smiles.

"These measures include but not limited to:
Computer classes
Painting classes
Concerts
Field trips
Games
Happy hours
Music and karaoke
Gardening
"

To help our residents stay connected with friends and family, we are beginning to offer outdoor, socially distanced visits with friends and family. This is in addition to video conferencing that is being offered during the pandemic.

"Objective of these measures include but not limited to:
Adapting + Resuming Operations
Engaging Residents and Families
Protecting Our Communities
"

Cuisine has always been an essential part of our residents’ experience, and we continue to dedicate ourselves to providing nutritious, homemade meals. During this time, we are delivering meals to our residents’ suites and going the extra mile to celebrate things like birthdays and anniversaries with special food. As restrictions ease, limited dining room activity will commence with socially distanced seating.

"At Greenbrier, dining is integral to the personalized care we provide. By crafting delicious meals using the freshest ingredients, we work hard to create a dining experience that preserves dignity and enables choice. Our goal is for residents to look forward to every meal. "

In addition to following infection control measures to help prevent the spread of COVID-19, we are working closely with residents and family members and strive to provide the best move-in experience.

"During this process, we will:
Make team members fully available to help the resident feel welcomed and at home
Provide the family with the resident’s suite floor plans and discuss the delivery of personal items
Help the resident and their family video chat so that everyone is comfortable with the technology
Schedule extra check-ins with the resident throughout their first day to provide comfort and assurance
Regularly connect with the family daily during the first week
"

It’s never been more important to keep residents and their loved ones connected. Through video conferencing, family members are able to conveniently view photos, videos, activities, dining menus, and more—helping everyone stay in touch and up to date.

"Our Communication Inclludes :
From community announcements and special event flyers to gift drop-off guidance and family visitation, families can easily stay in the know.
Family members can enjoy taking a peek into what their loved one is dining on each day. They can view community menus, seasonal dishes, chef specials, holiday meals, and snack and beverage cart themes.
It’s never been more important to keep residents and their loved ones connected. Through our video conferencing, family members are able to conveniently view photos, videos, activities, dining menus, and more—helping everyone stay in touch and up to date.
Families can view photos and videos of their loved ones as they engage in activities and enjoy their time.
Family members can make sure their voices are heard by providing feedback to Greenbrier administrator or management team.
"